Serenity X - Beige

Full Product Manual & Features(Click here): Serenity X

 

• Zero Gravity: Multi-stage zero-gravity recline with space-saving slide system. Features a multi-stage zero-gravity recline combined with a sliding base design that lets the chair move forward as it reclines, helping conserve space behind it.

 

• Body Detection: A smart detection system senses body contours to align the rollers correctly.

 

• 2D SL-Track Design: An advanced SL-Track with Robotic Arm that follows the natural S-curve of the spine from the neck down to the gluteal muscles, delivering focused massage contact to ease tension and support spinal comfort.

 

• Airbag Massage: A set of 24 airbags is carefully arranged to give a full-body compression massage, promoting circulation and helping to ease discomfort and tension.

 

• True Comprehensive Body Coverage: A coordinated system of Fixed Point Rollers & Airbags provides both automatic and manual massage options, allowing you to focus precisely on preferred areas. Numerous fixed-point rollers are positioned to work on major regions such as the Neck, Back, Shoulders and Feet. Multiple airbags are placed across key body zones including Head, Shoulders, Arms, Calves and Feet to deliver thorough coverage.

 

• Calf Massage:  Provides focused relief for the lower body using a combination of air cushions and rollers, including a Bilateral 4-row calf airbag layout.

 

• Deep Acupressure Foot Massage: Coordinated Airbags & Double scraping rollers in the foot section are positioned over key acupressure points to provide a refreshing and invigorating foot massage that helps ease tension and support full-body revitalisation.

 

• Foot extension: The foot and calf section can be adjusted to suit different user heights.

 

• Intelligent Heating & Compress : The chair is equipped with a thermal compress heating pad located on the Lumber to warm your body and promote your blood circulation & overall relief.

 

• Sleep Rocking Mode: The Chair’s Rocking Mode softly moves the user back and forth to emulate a calming rocking action, encouraging relaxation, lowering stress and improving circulation, while deepening the overall massage comfort and tranquillity.

 

• 18 Automatic Massage Programmes: Comes with 18 ready-made automatic massage routines for convenient one-touch operation.

 

• Six Massage Techniques: Offers six signature massage styles: kneading, Swedish, clapping, deep acupressure, stroking and effleurage, each delivering its own blend of deep relaxation or gentle soothing strokes.

 

• Controls on Armrest: A control panel integrated into the armrest allows quick selection of massage type, strength, speed, program and target area.

 

• Effortless Program Selection: Massage programs can be selected instantly with a light touch of a finger on 7” LCD Screen

 

• Bluetooth Speakers: Connect wirelessly via Bluetooth so you can unwind while listening to your favourite music.

 

• User-Friendly LCD Touchscreen: A clear, high-resolution LCD touchscreen that offers an easy-to-use interface for selecting programs, adjusting intensity and customising massage options.

 

• Additional Features: 
• Ambient Music
• Soft Airbag Inflation.
• Double Directional Kneading
• Calf Rubbing
• Usb Mobile Charging
• Overheat Protection
• Voice Broadcast system
• One Button Quick Start

 

Disclaimer: Listed features are for guidance only and may vary with model updates. Chairs may include additional features or upgrades over time. For specific feature details, please confirm with us before purchase.

🌿 🌿 Benefits of Using a Massage Chair:

 

Our massage chairs are thoughtfully engineered to support everyday wellbeing and relaxation. Designed with precision rollers and intelligently positioned airbags, they work in harmony to deliver a deeply immersive, full-body massage experience.

 

🌿 🌿 Regular use may help:

• Encourage deeper, more restful sleep

• Reduce muscle tension, stiffness, and everyday aches

• Support faster muscle recovery after physical activity

• Relieve discomfort in the lower back and neck

• Ease pressure along the spine and sciatic region

• Promote healthy blood circulation

• Help the body unwind from daily stress and fatigue

 

Each chair is crafted using high-quality components and advanced design principles, ensuring consistent performance, durability, and comfort. Every detail — from ergonomics to motion flow — is carefully considered to deliver a refined and reliable massage experience you can enjoy with confidence.

 

⚠️⚠️ Important Safety Information

 

1. This product is not recommended for individuals who have been advised by a qualified medical professional to avoid massage therapy. Do Not Use Without Medical Approval

 

2. Medical Advisory – Please Consult a Physician Before Use

 

3. You should seek medical advice before using the massage chair if you:

• Have an implanted medical or electronic device (such as a pacemaker)

• Have been diagnosed with malignant or abnormal growths

• Are experiencing complications during pregnancy or are in early post-partum recovery

• Have reduced sensation due to circulatory or nerve-related conditions (including diabetes)

• Have recent injuries, fractures, or acute pain

• Have osteoporosis or spinal conditions

• Are affected by inflammatory conditions such as sprains or muscle strains

• Have a herniated disc or significant spinal issues

• Have a history of heart-related conditions

• Are experiencing a high fever or acute illness

• Have severe joint deformities or bone-related conditions

• Have serious circulatory disorders

Meticulously crafted with uncompromising attention to quality, every massage chair we produce is designed to deliver lasting performance, comfort, and reliability. Each unit undergoes careful inspection and quality checks to ensure it meets our exacting standards before it reaches your home.

 

We offer a 1-year warranty for complete peace of mind. All our massage chairs are protected by a comprehensive one-year warranty covering both parts and labour from the date of delivery, ensuring that any manufacturing issue is handled promptly and professionally by our dedicated service team.

 

Our commitment to you goes far beyond the warranty period. We take great pride in offering exceptional customer service and ongoing support throughout the life of your massage chair. Whether you need guidance, servicing, or advice years down the line, our team remains available to assist you with the same care and attention you received on day one.

 

When you choose our massage chair, you’re not just investing in a product; you’re investing in quality craftsmanship, dependable service, and long-term peace of mind.

 

 

1. As with all large sofas & chairs, we strongly recommend to check the product dimensions (Size & Weight) provided & your door width, alley ways, stair widths etc before placing the order to ensure smoother delivery & installation.

 

2. As most of the time our chairs are made to order directly at our factory, we do not accept any cancellations after 14 days of Order placement as the chair would have been shipped in container from overseas. Please understand that this is crucial and we hope you will honour that. 

 

3. **8 Week Delivery: Good things come to those who wait! As our name suggests you are buying this chair directly from Factory & hence you enjoy our super exclusive prices. We do not run expensive high street retail stores or maintain stocks at warehouses in UK. This is our way of cutting costs & passing over those benefits to you, so that you can enjoy Direct Factory Prices*. As a result, Make to order + international shipping+ Custom Clearance + Local Delivery takes upto 8 weeks.

 

4. However we will try our best to deliver at the earliest before that, but sometimes we are restricted by shipping lines & connections and hence we advise 8 week delivery, but will try our best to deliver earlier.

* Direct Factory Prices displayed on website include Product Cost + International Shipping + Customs Clearnce+ All Other costs + Service charge. They do not include local delivery Charges. Please read below for local deliver options. 

 

🌟 Like washer-dryers, some massage chairs are large and heavy, making them difficult and costly to move. To keep pricing fair for everyone, we offer three flexible delivery options to suit your needs.

 

1. Standard Doorstep Delivery

2. Room-of-Your-Choice Delivery

3. Narrow Doorway Delivery + Installation 

 

🌟 1) Standard Doorstep Delivery:

Your massage chair will be delivered directly to your doorstep through our reliable delivery partners.

 

• For deliveries to floors above the ground level, please ensure lift access is available. If not, the recipient may be asked to assist with moving the chair.

 

Standard Doorstep Delivery Rates:

• England & Wales: £45

• Scotland: £90

 

🌟 2) Room-of-Your-Choice Delivery:

 

Our delivery team will bring the chair directly to the room of your choice, making it an ideal option for:

 

• First-floor deliveries

• Perfect for customers unable to carry the chair themselves

• This delivery option does not include dismantling the Chair to pass through tight spaces. So, please ensure that the doors, alleyways, stairs etc are wide enough for our team to deliver the chair to the room of your choice. 

 

Room-of-Your-Choice Delivery Rates:

• England & Wales: £ 90

• Scotland: £135

 

🌟 3) Narrow Doorway Delivery + Installation

 

Our delivery team & engineer will bring the chair directly to the room of your choice by partially dismantling it & Install it fully.

 

Service Features:

• Ideal for Homes with narrow doorways or tight spaces. Our chairs can be partially disassembled and reassembled to pass through narrow doors & spaces. Check your door size and product size & let us know in advance, if this is an issue. This delivery option resolves that issue.

• Our Engineer + Delivery team will fully install the chair at the place of your choice. 

• This delivery option is Ideal for houses with narrow doorways, constrained hallways & stairs.

• Perfect for customers unable to carry the chair themselves or do the assembly of our high end premium chairs that come in 2 parts. For customers who prefer a full setup without any lifting or installation.

 

Room-of-Your-Choice (Narrow Doorways) + Installation Delivery Rates:

• England & Wales: £195

• Scotland: £195

 

Which ever delivery option you choose, kindly discuss any specific delivery instructions/ needs immediately after placing your order at support@factorydiect-massagechairs.com (or) by calling +44(0)7343042850.

 

Please feel free to reach, if you have any queries before you order as well.